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FAQs

  • What is Bay State Savings Bank’s Routing number?

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    211371023

  • How do I report a lost or stolen debit card?

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    If your EMV Debit MasterCard has been lost or stolen, please call (800) 264-5578. By calling this number, you will be able to cancel the missing card and order a replacement.

  • How do I prevent Fraud and ID theft?

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    Check out the latest on Fraud Prevention and ID theft on our Alerts page. View Alerts

  • How do I calculate a mortgage payment?

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  • Is my deposit insured and up to what amount?

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    Each depositor is insured by the FDIC to at least $250,000. All deposits above the FDIC insurance amount are insured by the Depositors Insurance Fund (DIF).

  • What are EMV Cards?

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  • What ATM Network does Bay State Savings Bank use?

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    Bay State Savings Bank is a SUM Network Member, which means you can use thousands of SUM-designated ATMs nationwide surcharge-free! You don’t have to do anything to enjoy the benefits of SUM - no registration process, no additional card. Just look for SUM ATMs and experience ATM convenience without paying a premium. Find a SUM ATM

  • What is Bay State Savings Bank’s 2017 Holiday Schedule?

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  • What is Bay State Savings Bank’s Funds Availability Policy?

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  • What are e-Loan Statements?

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  • Are there restrictions on my debit card when I travel?

     

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    Are you making any traveling plans? Let us know your plans in advance, as Debit Card use may be blocked in some locations, for your protection.

    Important Travel Information
    Blocked Locations

  • What are Bay State Savings Bank’s Fee Schedules?

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