With E-Statements, you can access your bank statements easily, from your desktop computer, tablet, or mobile device at any time.

For a tutorial on E-Statements, watch the video below:


For a video tutorial on other features we offer in Online Banking, click here!

What is an E-Statement?

An E-statement is your typical bank statement, a document we regularly issue to you which records your recent financial transactions and balance. But the only difference between an E-statement and a paper bank statement is how you access it. Access E-statements from your desktop, tablet, or mobile device whenever you wish. Customers receive e-statements up to 5 days sooner than paper statements sent via regular mail. You will also have more than 12 months of archived statement history available at your fingertips.

How do I sign up?

  1. Register and log into Online Banking.
  2. Click “eDocuments” tab
  3. Click “View Statements” beneath “eDocuments” dropdown
  4. Follow prompts.

Can loan customers access E-statements?

Yes, Bay State Savings Bank offers E-statements for loan customers! For more information, please read the e-Loan Statements FAQs.