September 17, 2021

Effective Monday, September 20, 2021 masks are once again required at all Bay State Savings Bank premises.

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Fraud alert

April 8, 2021

Please be advised that a telephone robocall scam is currently circulating where the caller poses as a financial institution and asks for personal information such as your social security number.…

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Facebook Pay

March 11, 2021

Please note we have become aware of an elevated level of fraudulent transactions occurring on the payment platform Facebook Pay. For your safety, please use our Bank’s approved platform Zelle…

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Romance Scams

February 11, 2021

The FTC has seen a 50% increase in romance scams since 2019, and this problem has only increased during the Coronavirus Pandemic. Learn how to spot a scam, as well…

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Mobile Deposit Feature

October 29, 2020

Please note that our mobile deposit feature, which has not been consistently working for iPhone users, is currently being corrected. Thank you for patience as we work toward a solution!

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September 4, 2020

All Bay State Savings Bank locations will be closed on Monday, September 7 in observance of  Labor Day. Regular business hours will resume on Tuesday, September 8.

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800 number

January 15, 2020

ATTENTION: Please be advised that our  800-244-8161 number is currently generating a busy signal. We are currently working with our service provider to correct the issue. In the interim, please…

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How To Avoid Phishing and Holiday Scams

November 19, 2019

Avoid Phishing Scams Criminals have gone “phishing,” and consumers are prime targets. Phishing is the act of sending pretext emails to unsuspecting recipients who may think it is an email…

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Mass Most Wanted

July 30, 2019

Mass Most Wanted is a vital program that rewards informants and expedites the identification and capture of bank robbery suspects. For more information, please visit: Mass Most Wanted

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Money Mules

January 18, 2019

Click here for an informational document, courtesy of the Federal Bureau of Investigation, explaining Money Mule scams in detail, which have been on the rise since last year.

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Email Scam Alert

July 5, 2018

Please be advised that an email scam is currently circulating. The email, which claims to be from a Bay State Savings Bank administrator, requests recipients to click a link in the…

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Fraud Alert

March 5, 2018

Please be advised that a telephone scam is currently circulating where an automated message claiming to be from Bay State Savings Bank or another financial institution gives a “final notice”…

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Fraud Alert

January 18, 2018

Please be advised that a telephone scam is currently circulating where the caller pretends to be with a financial institution, such as Bay State Savings Bank, and attempts to deceive…

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Equifax Data Security

October 16, 2017

To find out whether or not your information was involved in the recently announced Equifax data breach, please visit  You can also enroll in FREE identity theft protection and credit file…

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Apple Developer Program Changes

September 25, 2017

Apple has made changes to their Apple Developer Program that requires you to accept the latest version of the developer license agreement. As the developer of record for your iMobile…

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Electronic Payments

September 15, 2017

Effective September 15, 2017 – ACH Payments that you have authorized to come out of your account(s) electronically may now be withdrawn on the same day they are initiated.  This process…

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Prize Notification Scam

May 23, 2014

Bay State Savings Bank has been made aware that several scam letters accompanied by “initial checks” have been recently sent to Massachusetts residents indicating that a large lump sum of…

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Telephone Phone Scam

March 5, 2014

WE APPRECIATE YOUR BUSINESS AND TAKE YOUR BANKING NEEDS PERSONALLY! We would like to make you aware of a very ACTIVE TELEPHONE SCAM. People are reporting they’ve received automated telephone…

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