FAQs

Bay State Savings Bank’s Routing Number is 211371023.

If your EMV Debit MasterCard has been lost or stolen, please call (800) 264-5578. By calling this number, you will be able to cancel the missing card and order a replacement. You may also cancel your card via Online Banking.

Check out the latest on Fraud Prevention and ID theft on our Alerts page.

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Each depositor is insured by the FDIC to at least $250,000. All deposits above the FDIC insurance amount are insured by the Depositors Insurance Fund (DIF).

Bay State Savings Bank is a SUM Network Member, which means you can use thousands of SUM-designated ATMs nationwide surcharge-free! You don’t have to do anything to enjoy the benefits of SUM – no registration process, no additional card. Just look for SUM ATMs and experience ATM convenience without paying a premium.

Find a SUM ATM

Are you making any traveling plans? Let us know your plans in advance, as Debit Card use may be blocked in some locations, for your protection.

Important Travel Information   Blocked Locations