A Message From Our President & CEO
Welcome to Bay State Savings Bank where we pride ourselves on being a bank our customers and community know they can count on. Whether it’s to provide personalized financial services and technology, to reinvest in our community, or to simply do the right thing, we’re constantly working to make sure Bay State Savings Bank is exceeding expectations.
Since our founding in 1895 we’ve learned a lot, especially when it comes to customer service. To us, customer service is much more than an attractive buzzword; it actually means getting to know our customers as individuals and tailoring our services to their unique financial needs. Regardless of whether they are opening their first bank account, purchasing their first home, or getting ready to retire, we support them where they are and help get them to where they’re going.
Exceeding the needs of our customers would not be possible without our staff. We are extremely fortunate to employ people that are consistently willing to go the extra mile. Our staff is without a doubt the secret to our success, which is why fostering an inclusive, workplace is extremely important to us. When our employees show up to work as their complete selves, creativity sparks and collaboration ensues, resulting in better products and services that meet the evolving needs of our customers and the communities we serve.
As we look towards the future, I could not be any more optimistic. The month of March marks our 126th year in business, and while I’m certainly proud of our history and how far we’ve come, I am even more enthusiastic about where we are going! Together, at Bay State Savings Bank, we’re committed to using the business of banking as a vehicle for good, and it is my sincere hope that you’ll join us on our journey.