Commercial Loan Administrator

COMMERCIAL LOAN ADMINISTRATOR

STATEMENT OF RESPONSIBILITY:

Under the general direction of the VP Commercial Loan Operations; performs a variety of administrative and customer service activities, all geared toward the promotion of the Bank’s commercial loan products and services.

POSITION OBJECTIVES:

• Provides administrative support to all commercial loan officers.
• Respond to internal and external customer inquiries.
• Prepares and processes loan advances and payments.
• Responsible for completion of all due diligence, pre-closing conditions, collateral, and guarantor requirements and to ensure OFAC checks have been completed.
• Coordinate and complete the commercial loan closings.
• Responsible for the preparation of internally prepared loan documentation.
• Post-closing documentation review.
• Accurate input of new loans, modifications, and other maintenance to the loan operating system.
• Responsible for filing, researching, and maintaining UCC’s.
• Maintains insurance records on all collateral.
• Responsible for maintaining flood hazard determination forms and Patriot Act identification worksheets.
• Prepare loan payoff quotes with commercial loan officer oversight.
• Responsible for preparation and tracking of Reg. B notifications to commercial applicants.
• Responsible for tracking all loan collection expenses, vendor fees, good faith deposits and other professional fees.
• Responsible for processing the daily overdrafts and returned deposited items for the Bank’s commercial customers.
• Maintains SBA and Mass Cap requirements.
• Manages appraisal process through completion.
• Maintains reserve account portfolio, release funds, and process interest payments as required.
• Accurately creates and updates customer loan files, assuring all proper documentation and regulatory information is complete and compliant.

SKILLS AND ABILITIES REQUIRED:

• A high level of interpersonal skills in providing superior customer service.
• Working knowledge of all aspects of commercial and real estate loan documentation and regulatory requirements.
• Knowledge of all business types (Corps, Trusts, LLP, LLC, etc.)
• Knowledge of debit/credit transactions.
• Strong PC skills including proven ability to assimilate new software applications, Word, Excel, in a windows environment. Knowledge of COCC Insight core system is preferred.
• Strong organizational skills in working effectively with other divisions of the Bank.
• Ability to pay close attention to detail, work independently and meet deadlines in a fast-paced environment.
• Demonstrates confidence, assertiveness and must present self and the Bank in a professional manner.

Education:

• Bachelor’s (Preferred)

Experience:

• Banking Loan Operations: 3 years (Preferred)
• Document management: 3 years (Preferred)